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Technology

Telecommunications

A New, Free Book on Zoom, and an Update to My Long Zoom Book

The Take Control folks and I keep trying to find ways to help people who have had to shift abruptly from working in an office to working at home—sometimes in jobs that never allowed or enabled remote work before. Zoom has been a big part of that, because of its robust free tier (up to 100 people in 40-minute sessions) compared to other offerings in early 2020, like Microsoft Teams, Google Meet, Cisco WebEx, and Bluejeans (now part of Verizon).

Earlier this year, as the pandemic first raged, Take Control released my free Take Control of Working from Home Temporarily ebook. A brisk 70 pages, it was designed for people thrust into home work getting their spaces set up, established boundaries, and learning to handle remote work. That‘s still available—at no cost, forever—and I hope eventually to have a more in-depth, separate paid title focused more

Journalism

Summer Updates!

Summer came rushing in, and while we swelter, I have a few updates:

  • The New Disruptors podcast crowdfunding campaign met its goal! I'll be producing new episodes starting in August. When the first new episode launches, there will be more ways to help keep it going beyond the 12 episode/1 year schedule I used Kickstarter to fund. It was a nail biter: a very generous supporter came in during the last five minutes to bring the campaign home!
  • My London Kerning book is available in London itself from Magma Books. If you visit London, you can pick up a copy in person, but the company also offers inexpensive shipping across the UK, Ireland, and the rest of Europe.
  • Speaking of London, I visited my books and other sites with the family earlier this month. You can read briefly about that trip and some thoughts about stone lettercarving I saw

Technology

Get Rid of the Google Earth Updater Dialog in Mac OS X

Did you mysteriously start getting what look like a malware popup in Mac OS X for Google Earth—software you might have forgotten you ever installed?

Updated: I‘ve written a more detailed article about this that’s now up at Macworld. The tl;dr—if you‘re comfortable with the Terminal—copy and paste the following line, and enter your password when prompted to get rid of the Google software update without affecting any installed Google: software. (Note that's two hyphens before “nuke.”)./Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/ksinstall --nuke

Take Control of Slack Basics! First Chapters Free

Bookselling

Take Control of Slack Basics! First Chapters Free

Read Chapter 1, Introducing Slack, and Chapter 2, Getting Started with Slack, at TidBITS, free.

I've been using Slack for a year, and fell in love with it right away. It's part of my flow of communication with publications with which I work and part of the social fabric I share with fellow nerds on a podcast network and other writers. Slack is group chat with searchable history, plus a lot more.

This love led me to write Take Control of Slack Basics, a book that arose from my interest in understanding the details of Slack, which has a very nice Web app and well-designed native apps for all major platforms. I kept learning new tricks and discovering them, and thought that I could pull this all together for people whose workplaces, social groups, academic institutions, or other organizations had decided to use Slack—and they felt lost or undertrained

Technology

Twitter tips for those who already use Twitter

Even long-term Twitter users are sometimes unaware of a few useful conventions and features. I’ve compiled several into this short post.

Thread multiple tweets of your own

I had been on Twitter since the stone ages—2007!—before I realized I could thread my own tweets. That is, make them appear as a series of messages in a sequence of my choosing. While by the time I learned this (from Ed Bott), Twitter had offered conversation threading for years, I hadn’t realized my own tweets could likewise be put in sequence.

It’s easy to do:

  1. Post a tweet.
  2. Reply to that tweet in whatever software you use.
  3. If the reply includes your handle, remove your handle. (Twitter.com and many third-party clients remove or select your handle to avoid this.)
  4. For your next message, reply to the tweet you just posted in reply.
  5. Repeat.

You can still

Design

Glow Little Forge, Glimmer, Glimmer

I'm long past the point in my life where I want more stuff. My goal is less stuff and more creativity—more exploration of making ideas and things without accruing more material objects. This comes after watching my parents shed their house and pare down and do more paring over time; my mother passing away, leading to my dad going through her stuff; then my dad finding a new partner and marrying and helping her comb through her house, bring her stuff west, and then move to a smaller house they bought together. And my in-laws going through a move a few years ago that required sorting through decades of meaningful possessions.

Lynn and I probably own less, even with two kids in the house, than we have at any point in the last decade. I no longer even need much office furniture, because most of the stuff I had

Technology

Pre-Purchase Gogo Inflight Wi-Fi Service To Save the Big $$$

 Me holding up a laptop on the inaugural Wi-Fi flight of Gogo service on Virgin America. That's Brian Lam and Ryan Block in the row ahead of me.
Me holding up a laptop on the inaugural Wi-Fi flight of Gogo service on Virgin America. That's Brian Lam and Ryan Block in the row ahead of me.

I've been writing about inflight Wi-Fi since long before it was commercially available—for about 15 years! I was on the maiden voyage of the first domestically equipped plane using what's now known as Gogo's inflight solution, which relies on a cellular ground-based infrastructure using frequencies it won rights to at a federal auction. Internet service is now widely available from multiple providers in America who employ satellite instead of ground towers, and some airlines are even using service from different companies on different crafts and routes. (Outside of the US, service is more limited, but growing fast.)

The trouble right now is that too many people want to use Wi-Fi on a plane! It's a great, terrible problem that I wrote

Technology

How Air Conditioning Works

On the occasion three years ago of the 110th anniversary of the recognized invention of the modern form of air conditioning, I wrote this little historical/modern explainer about how heat-exchange and air-conditioning systems work for the Economist. Yes, the terrible title, "It's the Humidity," is all mine.

But I was trying to explain to Rex, age 8, this morning how air conditioning worked. I tried a bunch of explanations and metaphors, but this one stuck.

Imagine you have a pool that's 90°F. There is an endless line of swimmers who have a natural resting temperature of 60°F waiting to jump in. Each time one jumps in, they warm up to the pool temperature, and the pool, by necessity, gives up some of its energy to each swimmer, becoming cooler. The swimmer is then shot out through a chute, the friction of which warms them up even more.

Over the Air, PVR, with a Rube Goldberg on Top

Technology

Over the Air, PVR, with a Rube Goldberg on Top

I can watch live and recorded TV on my Apple TV! It's very simple.

I installed an Ethernet-connected TV tuner from SiliconDust called HDHomeRun. It's plugged into a digital TV antenna on our roof. Then I use Elgato's eyeTV software on a Mac on the network to schedule and record over-the-air (OTA) programming.

That Mac is downstairs; our TV is upstairs. When I want to watch TV, I just:

The bizarre thing is this whole sequence works.

Giant towers broadcast digital signals that we capture a time slice of and convert into another digital format which are stored on a drive and then streamed over a Wi-Fi network to a mobile device that pushes it over Wi-Fi to tiny box that's connected

Technology

Everything Is Mildly Broken, Part X of Many

Working on my new Mac mini, everything froze. Moments passed. The mouse resumed action. The screen went black. Then a login screen appeared. At least it didn't fully crash, but it took a good 20 minutes before all the apps had recovered—longer than a reboot for whatever internal reason.

I'm working on my iPhone and the screen goes blank and then the Apple logo appears. The springboard crashed. This happens every couple of days.

My Apple Watch won't show apps that appear as installed via the Watch app. I installed 1.0.1. A bunch of icon previews (the outlines) show up on the Watch. Time passes. Everything rights itself.

In the morning, I pick up my watch and try to unlock it via my phone. It doesn't work. I tap in the Watch unlock code on its face, and it's lost the connection with the phone. Again. Even

Telecommunications

Comcasterrific: Bills, Plans, and Caps

A few months ago, I noticed that Comcast had raised its $5/month modem rental fee to $13/month. Normally, I don't rent hardware of any kind, but when I started with this one, it was at least a couple hundred dollars, and cheaper to rent. Plus, Comcast guaranteed it would work. So I called Comcast to find out what modems were compatible, bought one for $80 and had someone there activate it for me and remove the rental charge. My wife returned the modem for me and got a receipt.

And then the charge appeared the next month and the one after. Comcast doesn't do email-based support, and their phone tree is terrible. I am disconnected after choosing options more times than not. Maybe 90% of the time I call. So I complain on Twitter, where they're responsive. Someone apologized, took the charges off, and credited me $20. Fine.

Not Notable Enough for Wikipedia

Technology

Not Notable Enough for Wikipedia

I guess publishing a magazine, writing 20+ books, and winning Jeopardy twice doesn't make you "notable". http://t.co/7q1IDUAV1TApril 8, 2015
Oh, and he's mentioned in 80 other Wikipedia entries. https://t.co/NgYmaf2JAa Sorry, @glennf! Not notable enough for the Wikipedians!April 8, 2015

I wrote at the Economist in 2013 about Wikipedia's declining stock of editors. It has arcane procedures, which it claims are objective and clear, but are neither. New editors wind up typically not sticking around, because the system and the entrenched priesthood are unwelcoming, despite a multi-year effort to change that. As a result, a small number of highly committed long-term people runs most of the place, and that number is dwindling even as the project continues to grow.

Do I care that my entry was deleted? Not really. I don't consider Wikipedia authoritative. I use it as a shortcut to find sources